I contacted the Malden, MA store to inquire about kitchen cabinets. As a result of my kitchen floor plan being odd, I was referred to and contacted promptly by Matt. Navigating a process like this can be overwhelming and unpleasant. Working with Matt was the exact opposite of this. In addition to being very knowledgeable, he was amazingly patient with my many questions and lack of knowledge. His demeanor conveyed the feeling that my project was his highest priority and greatest interest. These attributes combined with his expertise make him a model representative for any business. After this experience, I cannot recommend Matt and Home Outlet highly enough. You have a customer, along with her friends and family, for life!

"A great experience designing a kitchen with Santos and Robin. Both very helpful and knowledgeable while spending a significant amount of time with me to get everything correct. That is excellent customer service."

"My husband and I went in to look at flooring for our new house and right upon opening the door we had amazing service. Everyone welcomed us and asked how they could help. The assistant store manager, Lydia, actually ended up being the one to help us and she was PHENOMENAL. She answered all of our questions and was very educated on all of the products. She helped us make the best decision for what we wanted. We will be repeat customers and refer any and everyone we know to the store, just because of how amazing the customer service and our experience was!"