Local delivery is available within a 30-mile radius of participating Home Outlet store locations. Eligibility for local delivery will be determined at checkout based on the customer's shipping address.

Local Delivery Terms:

• A flat-rate of $149.99 applies for the first four (4) pallets. Each additional pallet will incur a charge of $49.99 per pallet.
• A Home Outlet representative will contact you if your order requires additional pallets or incurs additional charges.
• Delivery scheduling and availability are subject to change based on demand and location. After purchase, you will be contacted by Home Outlet or a third-party delivery partner to arrange delivery.
• Customer must be present at the time of delivery.
• All deliveries will be made to the nearest accessible dry area (e.g., porch, garage) without crossing the customer's threshold.
• Driveways or delivery areas must be smooth, level, and accessible by pallet jack.
• Customers are strongly encouraged to provide a valid mobile number to facilitate scheduling and delivery updates.
• Special order items may extend delivery timelines beyond the standard two (2) business days and are subject to product-specific lead times.
• Home Outlet may fulfill deliveries via third-party logistics providers at its sole discretion.

Products Not Eligible for Local Delivery:

• Countertops measuring 10 feet or longer
• Door units 60 inches or wider
• Rolled flooring products (e.g., carpet, roll vinyl flooring)
• Vanities and vanity tops 72 inches or wider
• Windows 70 inches or wider

Products Eligible for Local Delivery:

To identify whether or not an item can be shipped using our local delivery program, please look for this icon under product images.

Stores Currently Offering Local Delivery:

Home Outlet offers shipping across the continental United States for most standard-sized and non-fragile products. However, certain products are excluded from nationwide shipping due to size, weight, or high risk of damage in transit.

Products Not Eligible for Nationwide Shipping:

• Windows of any size
• Doors over 36 inches wide
• Interior Doors
• Vanity tops
• Bathtubs, shower surrounds, and shower Doors
• Any other items deemed fragile, oversize, or otherwise unsuitable for standard freight

Products Eligible for Nationwide Shipping:

To identify whether or not an item can be shipped using our nationwide program, please look for this icon under product images.

Important Notes:

• Home Outlet reserves the right to cancel or modify any order containing items that are ineligible for nationwide shipping
• If your order contains an ineligible item, you will be contacted with alternative options, such as local pickup, substitution, or cancellation
• Nationwide shipping is fulfilled by third-party freight carriers. Delivery timelines are estimates and not guaranteed. Most orders arrive within 7-14 business days.

Home Outlet takes commercially reasonable precautions to ensure all shipped products are adequately packaged and protected. However, we are not liable for any damages, defects, or losses that occur during transit via nationwide shipping.

• Risk of loss and title passes to the customer upon release of the merchandise to the carrier.
• Customers are advised to inspect all deliveries upon receipt and note any damage on the bill of lading or delivery receipt at the time of delivery.
• Any claims for shipping-related damage must be filed directly with the carrier.
• For fragile or high-risk items, we strongly recommend choosing Local Delivery (if available) or In-Store Pickup.

By placing an order, the customer acknowledges and agrees to the following:

• You are responsible for ensuring the delivery location is accessible and suitable for delivery (including surface grade and space).
• You must provide accurate contact information for delivery coordination.
• You must be available to receive and inspect the delivery during the scheduled window.
• You are responsible for any re-delivery fees resulting from missed delivery attempts.
• You agree to follow all required procedures for reporting damage, including timely notification and providing photographic evidence if requested.

Home Outlet reserves the right to:

• Modify, suspend, or cancel delivery options at any time for any reason, including weather, safety concerns, or operational limitations
• Refuse to ship or deliver products that, in their sole discretion, are deemed unsafe, too fragile, or logistically impractical
• Substitute third-party carriers or logistics partners without prior notice.

If you're unsure whether an item is eligible for nationwide shipping or local delivery, please contact us at nationwide@ecbarton.com before placing your order.