As
the phrase implies, lead to lease refers to the amount of time it takes
to convert a rental lead, coming from a listing, website, referral, et
cetera, into submitting a signed lease to the person renting property.
This process commonly referred to as lead to lease conversion, should be
quick, accurate, and healthy for several reasons. Firstly, it means you
don’t have to spend time scrambling to come up with a way to find a new
tenant, or tenants when your current tenant gives you a notice that
they are leaving or any other sign that they won’t be renewing their
lease. You’ll also want to optimize the process so that potential
tenants don’t get frustrated or feel it’s taking too long and find
housing elsewhere.
While a term like home improvement may
seem like it applies more to physical improvements within one’s home,
optimizing your lead to lease conversions certainly is improvement and
if you’re renting out parts of your home or entire homes then consider
this your next home improvement project.
Simply tracking your leads is a great place to start. While you
probably do this already, its importance cannot be understated – it
gives you a macro view of your current lead to lease cycle so you can
better optimize it. Once a lead comes in it should be tracked in your
lead tracking system and every important step of your process should be
logged. From the first contact, to tour, to lease, everything should be
tracked.
Making your lead to lease process automated is one of the best ways
to optimize it. An artificial intelligence (AI) based leasing platform
can manage all the mundane tasks, reducing the time it takes for leads
to convert into tenants and freeing up time for you to focus on other
things. The AI platform can respond to leads quickly, pre-qualify them,
and even schedule property tours in accordance with the calendar you
set. Offering online lease applications can also be a part of this
platform. Online leasing applications give prospects the ability to
apply from anywhere at any time, meaning you can capture more leads even
outside of normal business hours. A good software program will let
leads save their application and come back and finish it at their
convenience and you’ll be able to see how far along each applicant is in
the application.
In addition to implementing an AI-based leasing platform, you can
develop a better marketing strategy and offer virtual tours which will
help optimize lead to lease conversions.
A hyper-focused marketing strategy that keys in on finding the
specific type of clients you want will help you find more qualified
leads. The level of customization in your listings and what technology
you use to manage them will tell you a lot about how much you’re able to
do in this respect. Listing widgets make customizing your listings easy
– offering ways to embed videos, 3D virtual tours, and tour scheduling
links – and tracking the type of traction they’re getting will help you
identify how to best connect your applicant leads to your marketing
process.
In today’s digital world, virtual tours are now a must-have and,
while expensive, they can reduce the need for in-person tours. That in
turn then reduces the time it takes for a potential tenant to become a
fully-fledged tenant. These can even be embedded into listing widgets.
As with everything in life, there’s always room for improvement and
this is especially true when it comes to something as important as your
property management. By following these tips – implementing a
comprehensive tracking system, making your lead process as automated as
possible, employing focused and customizable marketing, and offering 3D
virtual tours – you can optimize your lead to lease process and reduce
the amount it takes to fill vacancies at your property.
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